Microsoft Online Crash Analysis is the method of reporting the errors occurred in your computer. There are some situations where you might have seen some dialog box, which asks you whether you want to send the error report to Microsoft. This happens usually when a software application crashes. If you are facing such issues, you can even contact Windows online support for fixing the issues.
Error report and its contents
You have seen the dialog box, which asks you whether you want to send the error report. If you opt to send the error report, then Microsoft will create a message, which will explain the issue that you face on your computer. The message will contain all the relevant information regarding the error that has happened. This will help the Microsoft technician to easily identify the issue and to find a solution for that particular issue. The message will be encrypted and send to Microsoft through internet.
The error report will contain all the relevant information required for the Microsoft technician to understand the problem. It includes the operating system version that you are using, type of system failure occurred, the software, which caused the issue, and error messages if any created because of the problem. In some case, additional technical information is provided for the easy analysis of the issue.
Uses of the error report
Microsoft is getting millions of such reports. So they can utilize these reports for the purpose of analysis. By analyzing the reports, they can identify which application is creating more problems to customers and they will try to find out different options to solve the problem.
The error report that you are sending to Microsoft will contain lots of information. It includes information about your memory, the address that your computer is using to connect to internet etc. As Microsoft is much concerned about the privacy of its customers, you don’t have to worry about it. They will keep these reports safely so as to protect your privacy. So error reports play an important role in the Microsoft Online Crash Analysis process. This error reports help Microsoft in finding new solutions to the commonly or frequently occurring issues on the user’s computer. Sometimes you may not be able to send the reports. So you can use the Windows online support options to find a solution for your issues.