Steps To Bring Back Help and Support Icon In Windows XP

Windows Online Support

Features Of Windows OS

Errors with operating systems can occur at any time and it does not matter which operating system you use. You can also have numerous doubts while using a new function or feature in an operating system. Now, if you are using a Windows operating system like Windows XP, then you can make use of the Help and Support center in it to clear your doubts. With this, you no longer have to call the customer support agencies each time you encounter an issue with the operating system, or have doubts on using any of its features.

You can find the shortcut to Help and Support in the Start menu. It has an icon of a question mark for identification. However, what will you do if you have troubles accessing the Help and Support center shortcut from the Start menu? Sometimes, when you click on the shortcut icon for Help and Support, you might receive an error message or the program might not open. According to Windows online support, you can fix this issue with a few simple steps. Let us go through the steps involved in this process below.

Steps Involved

  • Open the Start menu and click the option for Run. You can find the option Run in the right pane of the Start menu.
  • In the Run window, type regedit and click OK. This will launch the window for Registry Editor.
  • Expand the option HKEY_LOCAL_MACHINE and then expand SOFTWARE.
  • Under SOFTWARE, locate and expand Microsoft. Then expand Windows and then select CurrentVersion.
  • Click the option App Paths and then navigate to HELPCTR.EXE. If HELPCTR.EXE is not present, right click the folder App Paths and place the cursor over the option New. This opens a new sub menu. In this menu, choose Key. Enter HELPCTR.EXE in the field. Press the Enter key once you finish typing.
  • Choose HELPCTR.EXE from the left pane of the window by right clicking it. From the different options available, select Default.
  • Choose the option Modify and then enter C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe in the field for Value.
  • Select the button OK.

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  • Close the Registry Editor window.
  • Restart your computer.
  • Click the Windows logo on your keyboard to open the Start menu. You will find that the shortcut for Help and Support is present in the right pane.

With the above steps, you can bring back the missing shortcut for Help and Support in Windows XP computers. For additional assistance, you may contact Windows online support or our technical support team.

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Resolving Firewall Issues At Startup

Windows online support

Windows 7

By utilizing the internet, hackers and other computer miscreants can get their hands on your system. To effectively protect your system, the Windows firewall is used. Firewall is a crucial requirement and it has to be enabled during all events of internet usage. A lot of issues and problems can be easily prevented by enabling the Windows firewall.

In the Windows XP operating system, the Service Pack 2 brought about the availability of Windows Firewall. With the use of Windows Firewall, unauthorized access can be greatly minimized. Troubles with Windows firewall are an alarming issue that large sections of users face. Users have faced scenarios where the firewall does not load when the computer starts. During such case, a red color “At Risk” icon is seen at the notification area. When you perform a click on the icon, a message saying ‘Contents similar to Windows firewall cannot be launched’ will appear on screen. You may follow the below mentioned Windows online support guidelines for resolving issues concerning the Windows firewall.

First method

  • Choose the Start button that is located at the extreme bottom left of the Windows taskbar. Now the Start menu will appear, from the menu, find out the Run command, and click on it.
  • The Run command will appear on screen. If Windows 7 operating system is used, tap the Windows and R keys simultaneously.
  • Into the Run command’s empty field, enter services.msc and hit the Enter key or select the OK button.
  • Different services are present and you have to double click on Microsoft Protection Service.
  • If not chosen, below Startup Type, choose Automatic.

    Windows XP operating system

    run command in Windows

Second method

  • Click on the Start button present at the extreme bottom left of the Windows taskbar and the Start menu will pop up on screen. From the menu, search for the Run command and choose it.
  • If you are using the Windows 7 operating system, hit the Windows and R keys simultaneously.
  • In the blank field of the Run command, enter appwiz.cpl and click on the OK button or tap the Enter key.
  • You may be able to witness the presence of third party firewall application. Select the different programs one by one and choose the Remove option.

By following the above mentioned Windows online support guidelines, the successful fixing of Windows Firewall during startup can be quickly performed.

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Instructions To Remove The Babylon Toolbar

Babylon Toolbar Removal

Babylon Toolbar

Babylon toolbar may be installed in your computer with or without your knowledge. Someone in your family may have downloaded the toolbar to your laptop and you may not know the steps to remove it from your computer. Usually, the Babylon toolbar is used to translate words, phrases, or complete paragraphs within a limited period. This toolbar is very persistent and it is very difficult to get rid of the toolbar from your computer. This situation can be very much frustrating if you prefer to use some other popular toolbars. You will be able to delete the program and the toolbar if you know the correct removal steps.

If you do not know the steps to remove the Babylon toolbar, you can follow the Babylon toolbar removal steps that are discussed in this article.


  • Turn on your computer and open the Internet browser. If you are using Internet Explorer, you will have to click on the Tools option that is located at the upper right hand corner. This will open a drop-down menu. Select Manage Add-ons from this menu to see a list of all the add-ons that are installed in the browser.
  • Select Babylon toolbar from this list and then click on the Disable button to make the toolbar in operational.
  • If you are using Mozilla Firefox web browser, you will have to click on Tools and then select Add-ons. Locate the Babylon toolbar from the list and then you can delete the toolbar from there.

    Popular Toolbars

    Toolbar Removal Process

These are the steps to disable the Babylon toolbar from your web browser. To uninstall the Babylon software, you will have to exit out of the Babylon program. Now you can click on the Start button and select Control Panel. In the Control Panel window, you can select Add or Remove Programs. This will display a list of the programs installed in your computer. Locate Babylon toolbar from the list and select Remove. Doing these steps will make sure that the Babylon program is removed from your PC. As the next step, you will have to go to the Program files folder and then delete the Babylon folder to finish the uninstallation process.

These are the steps for the Babylon toolbar removal. If you have any doubts regarding the Babylon toolbar removal steps, you can contact our tech support team for further help and assistance.

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Resetting A Windows User Password Using Administrator Access

Windows Online Support

About Windows User Account Controls

The User Accounts Control option in Windows operating system makes it possible for multiple users to use the same system, with different set of privileges assigned to each by the system administrator. Setting up these multiple accounts and assigning the privileges for each user is very easy to do. Just visit the Windows online support page, if you have any doubts regarding this.

In this article, we will see how to reset the user account password in Windows OS.

Resetting the Windows user account password

When you have multiple users using the system, there is a very good chance that one of them might forget the password. Then, he would not be able to log on to his account in the system. The system administrator can then come to his rescue.

It is possible to reset the account password for that particular user by logging in to the system as the administrator. The administrator has full access to the system including the control options for all the user accounts. Once you have logged in as the system administrator, you can access these options and reset the password for that particular account.

How to do it

  • After logging in to the system using the administrator password, go to the Run command execution box in the Start Menu. Type in the command lusrmgr.msc and press OK. This would launch the Local Users and Groups control tool in the OS.
  • Here you need to click on the Users option shown in the left-side navigation pane. This would display all the user accounts in the system. Now, select that particular user account for which, you are trying to reset the password. Right click on it and select the Set Password option from the menu that appears.

    System Administrator Account

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  • This would launch the Set Password wizard for that particular account. Type in the new password twice in the text fields provided, and click OK. This would be the new password for that particular user account.
  • Now, log out from the system administrator account and log in using the new password for the user account. You would be able to log in to your old account using the new password.

Using these steps, you can easily reset the password for any account in the system or even disable a particular account. If you have any doubts regarding these steps, visit the Windows online support website.

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Here Is How To Remove The Yahoo Toolbar From Windows

Removing Yahoo Toolbar

About The Yahoo Toolbar

Whenever you find a free application online that appears useful, your first impulse is to install it and try it out. However, later, you might realise that the freeware application is actually a malware, or not as useful as you thought it would be. Then, you would want to get rid of it from your system.

But, if it is a malware application, then it would not be easy to remove it from the system. The Yahoo toolbar that you see in your browser menu does not belong to this category. Removing Yahoo toolbar is quite easy. The reason you were not able to do this is that removing Yahoo toolbar involves getting it out from the browser as well as from the system.

Removing the Yahoo toolbar from the browser

The Yahoo toolbar would be added to your browser as an add-on. You need to go to the Add-Ons or Extensions section in your browser and get it uninstalled from there. Or, you could just disable it, if you want to use it later on. Disabling it would also remove the toolbar from the browser menu.

Removing Yahoo toolbar from your system

There would also be a Yahoo toolbar application running in your system. Even after you have removed the Yahoo toolbar add-on from your browser, this application would add the toolbar to the browser again the next time you access a Yahoo service through your browser.

To avoid this, you need to remove the Yahoo toolbar application from the system. In the cases of Windows Vista and Windows 7 operating systems, you need to go to the Programs section in the Control Panel to find this application. In the case of Windows XP, this would be Add or Remove Programs in the Control Panel.

Yahoo Search Bar

Removing The Browser Toolbar

There, find the Yahoo toolbar application installed in your system and click on the Uninstall button. This would remove the Yahoo toolbar application from the system. Now, you might have to restart the system for these changes to take effect.

Remember that Yahoo toolbar is not a malware. It just that the removal process for the toolbar is just a little complicated. With both the browser add-ons and the toolbar application removed from the system, the Yahoo toolbar would not reappear in your browser toolbar.

If the toolbar reappears, then there might be one more Yahoo application running in your system – named Yahoo updater, Yahoo search bar, etc and you would have to remove this as well.

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